Sunil Dua, comes with an overall of 18+ years in the BPO industry. Starting at the front line, Sunil quickly moved up taking up larger responsibilities and making his way into leading multi-million dollar businesses. He has navigated through various business functions ranging from Operations Management, Vendor Management, Service Delivery, People Management, and Customer Service. Sunil has worked in US Financial Services, US Healthcare, Customer Service, Technical Support, and Real Estate. His last assignment in India shuffled between setting up and leading the customer care support for one of the largest transport application services in the US and leading teams located in multiple geographies for a US Healthcare organization.